Virtual Concierge Services improves processes by allowing the host to provide standardised and consistent information to guest queries as all services are documented. It elevates professionalism, engagement and guest services to new levels.
Try the Service:
GuestCheckIN.co.za/VirtualGuesthouse/
Keeping abreast with what is happening on the international scence in regards to how the new normal would unveil. Going down this journey is crucial, impactful and necessary. The benefits are in four key areas;
1. It assists guests to limit physical contact and obtain key information digitally,
2. Guest could self-service, where possible.
3. Be part of the Digital Transformation era
4. Being transparent to guests about both the house/estate/resort rules by providing guests upfront information at their finger-tips. Guests have access to key information 24x7x365. No Surprises upon arrival
This is a valuable communication conduit between guests and hosts.
It is a must have Information Portal.